XM Account

How to Open Account and Withdraw Money at XM


How to Open XM Account
 

How to Open an Account


1. Go to the registration page

You must first access the XM broker portal, where you can find the button to create a account.

As you can see in the central part of the page there is the green button to create a account.

The account opening is totally free.
How to Open Account and Withdraw Money at XM
It may take only 2 minutes to complete the online registration with XM.


2. Fill in the required fields

There you will have to complete the form with the required information as below.
How to Open Account and Withdraw Money at XM
  • First Name and Last Name
    • They are displayed in your identity document.
  • Country of Residence
    • The country you reside in may affect the account types, promotions and other service details available for you. In here, you may select the country you currently reside in.
  • Preferred Language
    • The language preference can be changed later too. By selecting your native language, you will be contact by support staffs who speak your language.
  • Phone Number
    • You may not need to make a phone call to XM, but they may call in some cases.
  • Email Address
    • Make sure you type in the correct email address. After the completion of the registration, all communications and logins will require your email address.

Please Note: Only one email address per client is allowed.

At XM you can open multiple accounts using the same email address. Multiple email addresses per client are not allowed.

If you are an existing XM Real account holder and you wish to open an additional account you must use the same email address already registered with your other XM Real Account(s).

If you are a new XM client please ensure that you register with one email address as we do not allow different email address for every account you open.



3. Choose your account type

Before proceeding to the next step, you must choose Trading Platform Type. You can also choose MT4 (MetaTrader4) or MT5 (MetaTrader5) platforms.
How to Open Account and Withdraw Money at XM
And the account type you like to use with XM. XM mainly offers Standard, Micro, XM Ultra Low Account and Shares Account.
How to Open Account and Withdraw Money at XM
After the registration, you can also open multiple trading accounts of different account types.


4. Agree to the Terms and Conditions

After filling in all the blanks, lastly you need to click in the boxes and press "PROCEED TO STEP 2" as below
How to Open Account and Withdraw Money at XM
In the next page, you will need to fill in some more details about yourself and investment knowledge.
How to Open Account and Withdraw Money at XM
How to Open Account and Withdraw Money at XM
The Account password field should consist of three character types: lowercase letters, uppercase letters, and numbers.
How to Open Account and Withdraw Money at XM
After filling in all the blanks, lastly you need to agree to the terms and conditions, click in the boxes and press "OPEN A REAL ACCOUNT" as above

After this, you will receive an email from XM for email confirmation
How to Open Account and Withdraw Money at XM
In your mailbox, you will receive an email like the one you can see in the following image. Here, you will have to activate the account by pressing where it says “Confirm email address“. With this, the demo account is finally activated.
How to Open Account and Withdraw Money at XM
Upon confirmation of the email and account, a new browser tab will open with welcome information. The identification or user number that you can use on the MT4 or Webtrader platform is also provided.
How to Open Account and Withdraw Money at XM
Go back to your Mailbox, you wil receive a login details for your account.
How to Open Account and Withdraw Money at XM
It should be remembered that for the version of Metatrader MT5 or Webtrader MT5 the account opening and verification process is exactly the same.

How to Deposit Money

What is a Multi-Asset Trading Account?

A multi-asset trading account at XM is an account that works similarly to your bank account, but with the difference that it is issued with the purpose of trading currencies, stock indices CFDs, stock CFDs, as well as CFDs on metals and energies.

Multi-asset trading accounts at XM can be opened in Micro, Standard or XM Ultra Low formats as you can view in the table above.

Please note that multi-asset trading is available only on MT5 accounts, which also allows you access to the XM WebTrader.

In summary, your multi-asset trading account includes

1. Access to the XM Members Area
2. Access to the corresponding platform(s)
3. Access to the XM WebTrader

Similarly to your bank, once you register a multi-asset trading account with XM for the first time, you will be requested to go through a straightforward KYC (Know your Customer) process, which will allow XM to make sure that the personal details you have submitted are correct and ensure the safety of your funds and your account details. Please note that if you already maintain a different XM Account, you will not have to go through the KYC validation process as our system will automatically identify your details.

By opening a trading account, you will be automatically emailed your login details that will give you access to the XM Members Area.

The XM Members area is where you will manage the functions of your account, including the depositing or withdrawing funds, viewing and claiming unique promotions, checking your loyalty status, checking your open positions, changing the leverage, accessing support and accessing the trading tools offered by XM.

Our offerings within the clients Members Area are provided and constantly enriched with more and more functionalities, allowing our clients more and more flexibility to perform changes or additions to their accounts at any given time, without needing assistance from their personal account managers.

Your multi-asset trading account login details will correspond to a login on the trading platform which matches your type of account, and it is ultimately where you will be performing your trades. Any deposits and/or withdrawals or other setting changes you make from the XM Members Area will reflect on your corresponding trading platform.

Frequently Asked Questions


Who Should Choose MT4?

MT4 is the predecessor of the MT5 trading platform. At XM, the MT4 platform enables trading on currencies, CFDs on stock indices, as well as CFDs on gold and oil, but it does not offer trading on stock CFDs. Our clients who do not wish to open an MT5 trading account can continue using their MT4 accounts and open an additional MT5 account at any time.

Access to the MT4 platform is available for Micro, Standard or XM Ultra Low as per the table above.


Who Should Choose MT5?

Clients who choose the MT5 platform have access to a wide range of instruments ranging from currencies, stock indices CFDs, gold and oil CFDs, as well as stock CFDs.

Your login details to the MT5 will also give you access to the XM WebTrader in addition to the desktop (downloadable) MT5 and the accompanying apps.

Access to the MT5 platform is available for Micro, Standard or XM Ultra Low as shown in the table above.


What trading account types do you offer?

  • MICRO: 1 micro lot is 1,000 units of the base currency
  • STANDARD: 1 standard lot is 100,000 units of the base currency
  • Ultra Low Micro: 1 micro lot is 1,000 units of the base currency
  • Ultra Low Standard: 1 standard lot is 100,000 units of the base currency
  • Swap Free Micro: 1 micro lot is 1,000 units of the base currency
  • Swap Free Standard: 1 standard lot is 100,000 units of the base currency


What are the XM Swap Free trading accounts?

With the XM Swap Free accounts clients can trade without swaps or rollover charges for holding positions open overnight. XM Swap Free Micro and XM Swap Free Standard accounts provide swap-free trading, with spreads as low as 1 pip, in forex, gold, silver, as well as in future CFDs on commodities, precious metals, energies and indices.
 

How long can I use a demo account?

At XM demo accounts do not have an expiry date, and so you can use them as long as you want. Demo accounts that have been inactive for longer than 90 days from the last login will be closed. However, you can open a new demo account at any time. Please note that maximum 5 active demo accounts are allowed.

How to Withdraw Funds from XM

Withdrawal from XM Broker is very simple, , complete within 1 minute!

We offer a wide range of payment options for deposits/withdrawals: by multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.


How to Withdraw 


1/ Click “Withdrawal” button on My account page

After logging in to My XM Group account, click “Withdrawal” on menu.
How to Open Account and Withdraw Money at XM

2/ Select Withdrawal options
 

Please note the following:

  • We strongly suggest that you submit withdrawal requests after closing your positions.
  • Please note that XM does accept withdrawal requests for trading accounts with open positions; however, to ensure the safety of our clients’ trades the following restrictions apply:

a) Requests which would cause the margin level to drop below 150% will not be accepted from Monday 01:00 to Friday 23:50 GMT+2 (DST applies).
b) Requests which could cause the margin level to drop below 400% will not be accepted during weekends, from Friday 23:50 to Monday 01:00 GMT+2 (DST applies).

  • Please note that any withdrawal of funds from your trading account will result in the proportional removal of your trading bonus.
How to Open Account and Withdraw Money at XM
Credit/Debit cards can be withdrawn up to the deposit amount.

After withdrawing up to the amount deposited, you can choose to withdraw the remaining amount using whichever method you like.

For example: You deposited 1000 USD into your credit card, and you make a profit of 1000 USD after trading. If you want to withdraw money, you have to withdraw 1000 USD or the amount deposited using credit card, the remaining 1000 USD you can withdraw by other methods.
 
Deposit methods Possible withdrawal methods
Credit/ Debit Card Withdrawals will be processed up to the amount deposited by credit/ debit card.
The remaining amount can be withdrawn via other methods
NETELLER/ Skrill/ WebMoney Choose your withdrawal method other than credit or debit card.
Bank Transfer Choose your withdrawal method other than credit or debit card.

3/ Enter the amount you wish to withdraw and submit the request

For example: you chosen "Bank Transfer", then select the Bank Name, enter Bank Account Number and the amount you wish to withdraw.

Click “Yes” to agree to the preferred withdrawal procedure, then click “Request”.
How to Open Account and Withdraw Money at XM
Thus, the withdrawal request has been submitted.

The withdrawal amount will be automatically deducted from your trading account. Withdrawal requests from XM Group will be processed within 24 hours (except Saturday, Sunday, and public holidays)
 
Withdrawal methods Withdrawal fees Minimum withdrawal amount Processing time
Credit/ Debit Card Free 5 USD ~ 2-5 working days
NETELLER/ Skrill/ WebMoney Free 5 USD ~ 24 working hours
Bank Transfer XM covers all transfer fees 200 USD ~ 2-5 working days
As for credit cards and debit cards, since refunds are handled by card companies, even if XM Group has completed the withdrawal request within 24 hours it could take a few weeks to a month to complete the process So, it is recommended that you withdraw the funds in a timely manner.
 

Disclaimers

XMP (bonus) that has been redeemed will be removed entirely even if you only withdraw 1 USD


At XM, a client can open up to 8 accounts.

Therefore, it is possible to prevent the removal of the entire XMP (bonus) by opening another account, transferring the investment amount to this account and using it to withdraw money.


What payment options do I have to withdraw money?

We offer a wide range of payment options for deposits/withdrawals: by multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.

As soon as you open a trading account, you can log in to our Members Area, select a payment method of your preference on the Deposits/Withdrawal pages, and follow the instructions given.

Frequently Asked Questions


What is the minimum and maximum amount that I can withdraw?

The minimum withdrawal amount is 5 USD (or equivalent denomination) for multiple payment methods supported in all countries. However, the amount varies according to the payment method you choose and your trading account validation status. You can read more details about the deposit and withdrawal process in the Members Area.


What is the withdrawal priority procedure?

In order to protect all parties against fraud and minimise the possibility of money laundering and/or terrorist financing, XM will only process withdrawal/refunds back to the source of the original deposit according to the Withdrawal Priority Procedure below:
  • Credit/debit card withdrawals. Withdrawal requests submitted, regardless of the withdrawal method chosen, will be processed via this channel up to the total amount deposited by this method.
  • E-wallet withdrawals. E-wallet refunds/withdrawals will be processed once all Credit/Debit card deposits have been completely refunded.
  • Other Methods. All other methods such as bank wire withdrawals shall be used once deposits made with the above two methods have been completely exhausted.

All withdrawal requests will be completed within 24 working hours; however all withdrawal requests submitted will be instantly reflected in the clients’ trading account as pending withdrawals. In case a client selects an incorrect withdrawal method, the clients’ request will be processed according to the Withdrawal Priority Procedure described above.

All client withdrawal requests shall be processed in the currency in which the deposit was originally made. Should the deposit currency differ from the transfer currency, the transfer amount will be converted by XM into the transfer currency at the prevailing exchange rate.


Are there any withdrawal fees?

We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 100 by Skrill and then withdraw USD 100, you will see the full amount of USD 100 in your Skrill account as we cover all transaction fees both ways for you.

This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, XM covers all transfer fees imposed by our banks, with the exception of deposits amounting to less than 200 USD (or equivalent denomination).


If I withdraw money from my account, can I also withdraw the profit made with the bonus? Can I withdraw the bonus at any stage?

The bonus is for trading purposes only, and cannot be withdrawn. We offer you the bonus amount to help you open larger positions and allow you to hold your positions open for a longer period. All profits made with the bonus can be withdrawn at any time.
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